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Shipping Policy


  1. Shipping Destinations: Mendhro ships to addresses within the United States, United Kingdom as well as internationally.

  2. Shipping Fees: Shipping fees are calculated based on weight, dimensions, and destination of the package. The final shipping fee will be shown to the customer during checkout.

  3. Delivery Times: For domestic orders, please allow 5-7 business days for standard shipping. For international orders, delivery times may vary depending on the destination, but generally, orders should be received within 8-12 business days. Note that these are estimated times and Mendhro is not responsible for delays caused by factors beyond our control like adverse weather conditions or courier delays.

  4. Shipping Carriers: We primarily use UPS, FedEx, and DHL for shipping, but may use other carriers as necessary. The choice of carrier will be made based on the size, weight, and destination of your order.

  5. Order Tracking: Once your order has been shipped, you will receive an email with your tracking and shipping information. You can track your shipment status on the carrier's website.

  6. Multiple Items: If you order multiple items, we will do our best to send all products in one package. However, in some instances, items may be sent in separate packages.

  7. Shipping Address: We ship to the address provided at the time of checkout. Mendhro is not responsible for packages delivered to incorrect addresses provided by the customer. Please double-check all information before finalizing your order.

  8. Customs and Import Taxes for International Shipping: International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

  9. Failed Delivery: If a package is returned to Mendhro due to failed delivery, the customer will be responsible for additional shipping costs or restocking fees.

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