What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They're located right next to the available sizes for each of our products. If you are doing your own measurements, always leave room for breathing. For example, if your chest measurement is 44, order Medium size which is 46 Chest.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, We have a cancellation window of 48 Hours. After that, we can only do return and exchanges
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
What shipping providers do you use?
We use FedEx and DHL for all U.S. orders. Orders may take up to 5-7 business days to arrive from the day you receive your shipping confirmation.
What are the shipping charges?
Just like our complaints, we charge zero for shipping.
Do you ship worldwide?
We believe that our jacket is so good that everyone deserves it! We provide free shipping worldwide.
What types of leather do you use for your jackets?
Our leather jackets are crafted from a variety of high-quality leathers, including full-grain, top-grain, and vegan leather. Each type of leather offers unique characteristics in terms of durability, appearance, and feel.
How should I care for my leather jacket?
To ensure your leather jacket maintains its quality and appearance, follow our care instructions: avoid exposure to water, direct sunlight, and heat sources; wipe down with a damp cloth if necessary; and condition the leather periodically to prevent cracking or drying out. For detailed care instructions, please visit our Leather Care Guide.
Can I return or exchange my leather jacket if it doesn't fit?
Yes, we offer a hassle-free return and exchange policy. Please refer to our Returns and Exchanges page for detailed information on how to initiate a return or exchange, as well as the terms and conditions.
Do you offer customizations for your leather jackets?
Yes, we offer a range of customization options, You can submit your own design and we can select the material, the hardware, personalised embroidery or monogramming. For more information, please visit our Customization page.